Users can find the Default User Assignments grid beneath Administration > Defaults > User Assignments.
To add a new user assignment, click the plus sign in the upper righthand corner.
Once the window opens, users with see the filter options. The first one must be filled in for assignee.
The other filter options include Client, Responsible Party, Class, Category, Priority, Facility, Region, District, Department, Division, Facility Country, Facility State, Top Performing Facility, After Hours, and Warranty and then there is an Active toggle as well. Once the new default user assignment has been added, it will appear on the grid.
Default user assignments can also be added using the import tool.