Step 1: Navigate to Fexa’s Zendesk URL: https://fexa.zendesk.com/hc/en-us. Once on our URL, click "Sign In"

Step 2: Click “Get a Password” to reset

Step 3: Then enter your email address and click “Submit”

Step 4: Review confirmation screen

Step 5: Go to your email account and open the email from support@fexa.zendesk.com and click on the link to reset your password

Step 6: Set password. Ensure that the password meets the requirements and then click “Set Password”

You will automatically be logged in after you select “Set password”