Below are several lists that show what criteria causes a specific default (or instruction) to set over another.
For example: Take the below default requirements in the red box:
One has a client and category, the other has a category and priority.
If a work order is created with the following criteria:
- Client = Pitstop
- Category = Elevator
- Priority = Emergency
The vendor invoice that is created on that work order will default to the Signoff and Photo Required requirement based off of the Client & Vendor Billing Requirements precedence.
Category and Priority combined are higher on the list than Category and Client combined.
With that being said, if you wanted the Standard Requirements to default, you would need a default for that requirement, with Client == Pitstop, Category == Elevator and Priority == Emergency:
Client & Vendor Billing Requirements:
- Category
- Category Problem
- Priority
- Facility
- WO Class
- Client
Vendor Assignment:
- Facility
- Brand
- Category
- Category Problem
- Priority
- Responsible Party
- Severity
- WO Class
- District
- Region
- Zones
- After Hours
- Facility State
- Country
User Assignments:
- Facility
- Client
- Category
- Department
- Division
- WO Class
- District
- Region
- Top Performing Facility
- After Hours
- Facility State
- Facility Country
Vendor NTE:
- Facility ID
- Client
- Provider (Vendor/Assignable User)
- Category Problem
- Category
- Priority
- Class
- District
- Region
- Center
Client NTE:
- Facility
- Client
- Category Problem
- Priority
- Class
- District
- Region
- Center
Priorities:
- Facility
- Category
- Category Problem
- WO Class
- District
- Region
- Top Performing Facility
- Facility State
- Facility Country
Tax Defaults:
- Client
- Facility
- Category
- WO Class
- Postal Code
- Product
- Product Classification
- City
- State
- Country
Assignment Instructions (both types):
- Facility
- Brand
- Client
- Assigned Role Type
- Program
- Category
- Category Problem
- Priority
- Severity
- WO Class
- District
- Region
- Department
- Division
- State
Work Order Instructions (both kinds):
- Facility
- Brand
- Client
- Program
- Category
- Category Problem
- Priority
- Severity
- WO Class
- District
- Region
- Department
- Division
- State
Vendor Business Requirements:
- Category
- Category Problem
- Priority
- Severity
- Facility
- Region
- District
- WO Class
- Service Provider
- Role of Provider (i.e. technician$, vendor, subcontractor employee, internal employee)
Client Product Pricings:
- Product
- Product Classification
- Facility
- ClientRole
- Category
- Priority
- WO Class
- Brand
- Department
- Division
- Zone
- District
- Region
- City
- State
- County
- Line Item Amount Minimum
Vendor Product Pricings:
- Product
- Product Classification
- Facility
- Vendor Role (Payable Role)
- Category
- Priority
- WO Class
- Brand
- Client (Billable Role)
- Department
- Division
- Zone
- District
- Region
- City
- State
- County
- Line Item Amount Minimum
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