By default, the store time zone sets to the user who creates the visits time zone. The time zone can be updated to match the time zone of the store, as this can often differ from the users time zone.
On the visit creation form, users can change the time based on the local time they prefer.
- Open the Work Order that needs a visit.
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Scroll Down to Visits and click + for a new visit
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In the pop-up window change the time to the desired time/time zone using the Time Zone drop down.
- To modify an existing visit, double-click on the visit and use the drop down to set the desired time zone.